Conditions

Terms and Conditions

Welcome to Turkeytourguide.com. Turkey Tour Guide company is a brand of Koclar Tourism Travel and all of the payments and tax legally named by Koclar Tourism. Before using any of our service, you signify that you have read, understood and agree to be bound by these terms and conditions. If you do not agree any of our policy, please contact with our customer service.  By using our website, you agree to be legally bound by our terms.  Turkey Tour Guide may change these terms and conditions at any time. Turkey Tour Guide reserves the right to cancel or change a tour if it is necessary. All of your requests must be directed to our customer service.

Prices listed on the website are per person unless otherwise specified.Prices may be changed until a booking has been confirmed. Prices may not include some extra fees, tax, tips, passport and visa fees.Passport and visa situations are the responsibility of passengers.

Although all of the transfers, flights and tours, supplied by Turkey Tour Guide have accident insurance, it is highly recommended that you purchase a comprehensive travel insurance.

 

Payment

A deposit for all tours must be prepaid except otherwise stated. Payment will be listed as Koclar Tourism inc.

For all of our services, we charge 50% of total cost as a deposit and we charge the rest 50% on arrival.

 

Cancellation Policy

The customer may cancel the booking at any time 3 days before the service begin. The cancellation must be confirmed by customer service.  The last 3 days, it is not possible to make any cancellation and 100% cancellation fee will be charged.

Cancellation more than 30 days before the services begin, you will be charged 10 % fee

Cancellation between 7 and 30 days before the services begin, you will be charged 25% fee

Cancellation between 3 and 7 days before the services begin, you will be charged 50% fee

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